Contact information

If you have any questions about your order, shipping, returns, or our products, we are here to help.

Please get in touch with us at:

Soft Baby by Solara
Email: softbabybysolara@gmail.com
Address: 15 King Charles Drive, Paradise Point, Queensland 4216, Australia
ABN: 78858082834

We aim to respond to all customer enquiries within 1–2 business days.

If your enquiry relates to a damaged, faulty or incorrect item, please include your order number and a clear photo so we can assist you as quickly as possible.